Global Eimi Private Limited

EasyBank Support

Public support page for EasyBank customers and app reviewers

Get help with access, accounts, transactions, deposits, loans, verification, and security concerns.

Contact support

For account-specific help, sign in first so our team can verify your request securely. For urgent suspected fraud or unauthorized access, contact your bank through its approved emergency channel immediately.

We aim to respond to support requests within 2 business days. Complaints that need further investigation follow our Grievance Redressal process.

Lost card, fraud, or unauthorized access

If you suspect fraud, unauthorized access, or a lost or stolen card or device, contact us immediately using the phone or email above so we can help secure your account. Reporting promptly limits your exposure to unauthorized transactions under applicable law and your account terms.

Privacy and data requests

Use the support contact above for privacy questions, correction requests, or account and data deletion requests. We may need to verify your identity and may retain records where required by banking or other applicable law.